Better questions. Bolder decisions.
01 The PRRD perspective

See beyond the obvious.

When the next move matters, intuition needs evidence. PRRD Excel brings market signals and human behaviour into focus so you can decide with clarity.

Have a question worth answering? Let's uncover your next opportunity
What we do / 06 capabilities

Research that moves
your business forward.

Every important decision starts with a better question. We bring people, markets, and evidence into focus—so your next move feels clear.

01 / 06People & behaviour
Illustration of people examining customer trends

Consumer Insights

Understand the people behind the purchase.

Discover what people need, what they value, and what makes them choose. Human stories and clear evidence help you create offers that truly connect.

Explore the service
02 / 06Meaning & perception
Illustration of a researcher reviewing brand data

Brand Research

Become the brand they remember.

See how your brand lives in people’s minds. Test positioning, messages, and perception to find a sharper place in the market.

Explore the service
03 / 06Demand & opportunity
Illustration of analysts studying market charts

Market Sizing

Find the opportunity worth pursuing.

Measure demand, map the landscape, and spot where growth is possible. Make your next investment with a clearer view of the market.

Explore the service
04 / 06Journeys & loyalty
Illustration of a researcher studying experience metrics

Customer Experience

Turn every touchpoint into trust.

Follow the customer journey to reveal friction, delight, and unmet expectations. Improve the moments that shape loyalty.

Explore the service
05 / 06Concepts & validation
Illustration of a researcher evaluating a concept

Product Testing

Launch with proof, not guesswork.

Put ideas, concepts, and products in front of the right people. Learn what resonates, what needs work, and what is ready to grow.

Explore the service
06 / 06Position & strategy
Illustration of analysts reviewing market performance

Competitive Analysis

See the field. Shape your advantage.

Understand where competitors stand and where the market is moving. Turn a clearer picture of the field into a smarter strategy.

Explore the service

Have a question worth exploring?Let’s find your next advantage.

Start a conversation
PRRD Excel management team discussing client requirements
01 / The briefTHE PRRD EXCEL PROCESS

First, we listen.

Every strong study starts with the right question.

We sit with you to understand the decision ahead, the people who matter, and the evidence you need. Then we shape a brief built around your real objective.

THE PEOPLE BEHIND THE PERSPECTIVE 01 — 06

Good research
has good people.

Meet the minds who turn complex questions into thoughtful research. We bring curiosity, care, and field-level understanding to every decision that matters.

Portrait of Rakesh Mehra 01 / 06
THE TEAM 01
A CLOSER LOOK

Rakesh Mehra

Add designation

Add a short introduction to Rakesh here: what he leads, the experience he brings, and how his work helps clients move from questions to clear decisions.

PRRD EXCEL · MARKET RESEARCH
EXPLORE THE TEAM
01 / THE DECISIONSFROM UNCERTAINTY TO DIRECTION

The right answer starts with a better question.

Research is most valuable when it changes what happens next. Tell us the decision in front of you; we will help identify the evidence that can move it forward.

BRING US YOUR QUESTION
01 / 04
AUDIENCE & OPPORTUNITY

Who is the opportunity really for?

Beyond a broad demographic is a person with a context, a need, and a reason to choose. Understand the groups that matter, what shapes their behavior, and where unmet demand may be hiding.

THE RESEARCH ROUTEAudience discovery · Segmentation · Usage & attitude
WHAT YOU CAN TAKE FORWARDA sharper view of whom to serve and how to reach them.
02 / 04
BRAND & CHOICE

Why do people choose—or pass us by?

Perception and behavior do not always line up. Listen to the language people use, examine the moments that influence preference, and find the friction between awareness and action.

THE RESEARCH ROUTEBrand research · Decision journeys · Qualitative depth
WHAT YOU CAN TAKE FORWARDA clearer positioning and a more relevant customer experience.
03 / 04
PRODUCT & EXPERIENCE

What should we improve before we scale?

A concept can sound promising and still fail in real life. Put ideas, experiences, and messages in front of the people they are meant for, then learn what works and what needs to change.

THE RESEARCH ROUTEConcept testing · Product testing · Experience research
WHAT YOU CAN TAKE FORWARDEvidence for the next iteration, launch, or investment.
04 / 04
MARKET & GROWTH

Where should we make our next move?

Expansion calls for more than a promising headline number. Look at demand, alternatives, access, and local realities together so the opportunity is understood in context.

THE RESEARCH ROUTEMarket sizing · Competitive analysis · Field inquiry
WHAT YOU CAN TAKE FORWARDA more grounded case for where to go—and what to do there.

No pre-set playbook. The question, audience, and context determine the study—not the other way around.

LET’S TALK ABOUT YOURS
02 / THE CONTEXTSDIFFERENT MARKETS. HUMAN QUESTIONS.
WHERE RESEARCH MAKES A DIFFERENCE

Every market has a story beneath the surface.

A category label never tells the whole story. People make choices in homes, shops, screens, workplaces, and communities. Good research follows the decision into its real setting.

A QUESTION WORTH ASKING

Consumer & retail

What earns a place in the basket?

Explore the routines, trade-offs, shopping moments, and local influences behind everyday choices.

A QUESTION WORTH ASKING

Brands & media

What stays in people’s minds?

Understand awareness, relevance, message resonance, and the gap between being noticed and being chosen.

A QUESTION WORTH ASKING

Health & wellbeing

What builds trust and access?

Listen carefully to the needs, barriers, and lived experiences that shape health-related decisions.

A QUESTION WORTH ASKING

Finance & services

What makes a choice feel safe?

Uncover expectations of clarity, convenience, value, and confidence across service journeys.

A QUESTION WORTH ASKING

Technology & products

Does the idea work in real life?

Test usefulness, usability, language, and adoption in the settings where a product will be used.

A QUESTION WORTH ASKING

Communities & impact

Whose voice is missing?

Bring context and respect to research involving communities, programs, and public-facing decisions.

THE COMMON THREAD

Context changes the question.
Curiosity changes the answer.

Whether a study is focused on one neighborhood or a wider market, the work begins by understanding who is making the decision, what they are experiencing, and what can be learned from their perspective.

03 / THE STANDARDHOW EVIDENCE EARNS CONFIDENCE
THE WORK BEHIND THE WORK

Clarity is built carefully.

A strong finding is more than an interesting quote or a clean chart. It is grounded in a useful question, respectful fieldwork, careful review, and an honest explanation of what the evidence means.

01

Start with the decision.

Before choosing a method, define what the research must help you decide. That keeps the brief focused, the questions useful, and the final story tied to action.

02

Treat people as people.

Explain the purpose of participation, invite honest responses, and make space for experiences that do not fit an assumption. Respect improves both the interaction and the evidence.

03

Check before we conclude.

Look for gaps, inconsistencies, and context. Separate what respondents actually said or did from what the team infers, and make the limits of a finding visible.

04

Make the answer usable.

A report should help a team move. We connect patterns to implications, show the reasoning, and frame the next choices in language decision-makers can use.

BEFORE WE BEGIN

You can come to us with a question, not a perfect brief.

These are the conversations that help shape a practical project. If your challenge is still taking form, that is a good place to start.

TELL US WHAT YOU’RE DECIDING
Do we need to know the research method before contacting you?

No. Start with the decision you are trying to make, what you already know, and where the uncertainty sits. We can discuss whether interviews, surveys, observation, testing, or a combination will best answer it.

Can a project combine field and online research?

Yes, when the question benefits from both. The right mix depends on who needs to be heard, where their experiences happen, the depth required, and the practical constraints of the study.

How do you keep findings credible?

By planning the sample and questions carefully, briefing the research team, reviewing responses for gaps and consistency, and being clear about what the evidence supports. Specific quality checks are agreed for each project.

What will we receive at the end?

The output should suit the decision: a concise readout, a detailed report, a workshop, or a combination. We agree the deliverables in the brief so findings are understandable and ready to use.

04 / THE NEXT MOVELET’S BEGIN WITH YOUR QUESTION
THE FUTURE FAVORS THOSE WHO UNDERSTAND IT

Make the next move with more certainty.

Tell us the decision ahead, the people you need to understand, and what is still unclear. Together, we can shape research that brings the answer into focus.

PRRD EXCEL ✳ MARKET RESEARCHRESEARCH · INSIGHT · DIRECTION